Accounts and SkillTags

Linking a new band

Band lost or broken? Report it and scan a new one; the scores stay with the player.

In the app
Step 1: Open the athlete
Go to Settings, Manage athletes, tap Edit next to the athlete and then Skill tag.
In the app
Step 2: Choose Replace tag or Report lost
Replace tag invalidates the old band and immediately asks you to scan the new one. Report lost only disables the old band, so nobody can play as this athlete.
In the app
Step 3: Scan the new band
Hold the new band to the phone. Done: every score and star is now linked to the new band.

Also useful

Tell us what happens and on which screen. We read every message.

Accounts and SkillTags

Band lost or broken? Report it and scan a new one; the scores stay with the player.

In the app
Step 1: Open the athlete
Go to Settings, Manage athletes, tap Edit next to the athlete and then Skill tag.
In the app
Step 2: Choose Replace tag or Report lost
Replace tag invalidates the old band and immediately asks you to scan the new one. Report lost only disables the old band, so nobody can play as this athlete.
In the app
Step 3: Scan the new band
Hold the new band to the phone. Done: every score and star is now linked to the new band.

Tell us what happens and on which screen. We read every message.